Careers ▪ Front of House

HOSPITALITY ASSISTANT

Location

Flossmoor Social, managed by 7th Floor Hospitality Group

Reports To

General Manager

Status

Part time

Pay

$10 an hour plus tips

Apply For This Role

Join the Mission

HOSPITALITY WITH PURPOSE

At 7th Floor Hospitality Group, we don’t just serve food and drink. We serve moments. Flossmoor Social is where community and creativity meet, and every guest interaction is a chance to turn an ordinary night into one people remember.

Inspired by Unreasonable Hospitality by Will Guidara, we believe the smallest gestures can have the greatest impact, and that real hospitality starts with being present, thoughtful and generous in how we serve.

The Role

ROLE SUMMARY

This is more than fast water service. You shape the guest experience from the moment people arrive to the moment they leave, and you make every touchpoint feel personal, warm and intentional. We are looking for people who love people, notice the details and want service to mean something.

Day to Day

KEY RESPONSIBILITIES

Guest Experience

Greet with Presence

Welcome every guest with eye contact and warmth. Make guests feel seen, not just served.

Personalize the Night

Learn preferences, dietary needs and special occasions, and look for ways to go beyond the script.

Serve with Confidence

Deliver food and drinks attentively and with flair, and anticipate needs before they are spoken.

Make a Connection

Remember names, recognize return visits and leave guests feeling better than when they arrived.

Recover and Surprise

Turn a complaint into a moment a guest remembers for the right reasons.

Team and Culture

Serve Each Other First

Help wherever you are needed, from running food to restocking.

Communicate with Purpose

Keep communication open and focused on solutions between the floor and the kitchen.

Set the Tone

Take pride in your workspace, your appearance and your attitude.

Continuous Growth

Know the Menu

Study the food and drinks, the flavor profiles, the pairings and the stories behind each dish and cocktail.

Master the System

Use the POS quickly and accurately, and double check every order before it goes.

Learn, Share, Repeat

Ask questions, come to training and keep growing as a hospitality professional and as a person.

Who Thrives Here

WHAT WE EXPECT OF YOU

Empathetic Communicator

You listen first, respond thoughtfully and make people feel heard.

Self Aware

You read the room, stay calm under pressure and take feedback with grace.

Hospitality Obsessed

You find joy in making someone’s day better, no matter how small the gesture.

Humble Confidence

You take pride in your role and know that hospitality is about the guest, not you.

Requirements

SKILLS AND QUALIFICATIONS

Experience

1 to 2 years in a fast paced dining environment preferred, but attitude and presence matter most.

Physical Readiness

Able to lift up to 25 pounds, stand and walk for long periods and work in a dynamic environment.

Availability

Nights, weekends and holidays are expected. We show up when guests need us most.

Why Flossmoor Social

INTENTIONAL HOSPITALITY

Inclusive Culture

Everyone is welcome at our table: team, guests and community alike.

Growth Driven

We invest in your personal and professional development.

Competitive Pay and Tips

Your service is valued and rewarded.

Perks with Purpose

Team meals, celebrations, workshops and events that actually matter.

How to Apply

LET’S BUILD SOMETHING TOGETHER

We are looking for people who want to leave an impression, not just clock in. Apply below in four short steps. Upload your resume or fill in your work history, and tell us in a few sentences what hospitality means to you.

Welcome to Flossmoor Social. Welcome to 7th Floor Hospitality.

Step 1 of 4

About You