Privacy Policy

​

Last Updated: January 1, 2026

 

This Privacy Policy is provided by Flossmoor Social (“Flossmoor Social,” “we,” “us,” or “our”).

 

Flossmoor Social is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it is stored, and the choices you have regarding your information.

 

This Privacy Policy applies to information collected through our website, digital platforms, email communications, in-restaurant interactions, guest Wi-Fi services, reservation systems, online ordering tools, and other services owned or controlled by Flossmoor Social (collectively, the “Services”).

 

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our Services.

​

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time at our discretion. Any material changes will be posted on this page with an updated effective date. Your continued use of our Services after changes take effect constitutes acceptance of the updated Privacy Policy.

​

Who we are

Flossmoor Social is a community-focused restaurant and social dining destination located in Flossmoor, Illinois. We provide dine-in services, reservations, events, catering, and related hospitality experiences. Protecting guest trust and personal information is an important part of our commitment to hospitality.

​

Personal information we collect

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, or could reasonably be linked with an individual or household.

 

Information you provide directly

We may collect personal information when you:

• Make a reservation

• Place an online order

• Purchase gift cards

• Sign up for newsletters or promotions

• Contact us via forms, email, or phone

• Participate in events, surveys, or promotions

This information may include your name, email address, phone number, billing or payment information, and communication preferences. If you choose not to provide certain information, some services may be unavailable.

 

Information from third parties

We may receive personal information from third-party service providers such as reservation platforms, online ordering systems, payment processors, and marketing or analytics providers. We take reasonable steps to ensure that such information is collected and shared in accordance with applicable laws.

 

Automatically collected information

When you use our Services, we may automatically collect information through cookies and similar technologies, including:

• IP address

• Browser type and operating system

• Device information

• Pages visited and interaction data

• Approximate location derived from IP address

 

SMS communications

If you opt in to receive text messages from Flossmoor Social, you may receive reservation confirmations, service updates, or promotional messages. You may opt out at any time by replying “STOP” to any message.

​

Guest Wi-Fi

If you access guest Wi-Fi at our location, we may log connection data such as device identifiers, connection time, and duration for security and operational purposes.

​

Analytics and advertising

We use analytics tools, including Google Analytics, to understand how guests use our Services and to improve performance. Google may process information in accordance with its own privacy policies.

You may opt out of Google Analytics tracking by using Google’s opt-out browser add-on or managing ad preferences within your Google account.

We may also use advertising and conversion tracking tools to measure marketing effectiveness. We do not control how third-party tracking technologies operate.

​

How we use personal information

We use personal information for business and operational purposes, including:

• Providing reservations, online ordering, and customer services

• Operating, maintaining, and improving our Services

• Communicating updates, promotions, and events

• Responding to inquiries and customer support requests

• Conducting analytics, research, and business planning

• Complying with legal, regulatory, and security requirements

​

How we share personal information

We may share personal information with:

• Service providers that support reservations, payments, hosting, analytics, or marketing

• Legal or regulatory authorities when required by law

• Successors in the event of a merger, sale, or reorganization

• Other parties with your consent

Flossmoor Social does not sell personal information.

​

Children’s privacy

We do not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected, we will delete it promptly.

​

Links to third-party websites

Our Services may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

​

Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

​

Data retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

​

Do not track

Our Services do not currently respond to “Do Not Track” browser signals.

​

International data transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

​

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as to opt out of certain communications.

Requests may be submitted using the contact information below.

​

How to contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Flossmoor Social
Phone: 708-360-7812
Email: info@flossmoorsocial.com

Mailing address:
Flossmoor Social
2636 Flossmoor Road
Flossmoor, IL 60422